Help
Ask us anything.
Most answers are below. If yours isn’t, write to us. A real person reads every message.
Questions people ask
How long will my order take?
Every item is printed after you order it, so it takes a few days to be made before it ships. Most orders arrive about 5 to 10 days after you order.
Where do you ship?
We currently ship within the United States. The shipping cost is shown in your cart before you pay.
Can you add a name, a date or other custom text?
Not at the moment. Each design is sold exactly as pictured. If there is a version you wish existed, email us: that is where the next design often comes from.
Who makes the designs?
We do. Every design is our own: no logos, no characters, no borrowed quotes. We design with the help of AI tools, and each design is checked and redrawn until it is good enough to wear.
Who prints and ships my order?
Our print partner prints your item when you order and ships it straight to your door. Nothing sits in a warehouse, which means less waste.
What if something arrives damaged or wrong?
Email us with your order number and a photo and we will put it right. Returns and exchanges are accepted within 30 days: see the Returns page for the details.
How do I pay? Is it safe?
Payment is handled by Stripe on their secure checkout page. We never see or store your card details.
Do you also sell on Etsy?
Yes. The same designs are in our Etsy shop, OrbitInkCo. Buying here supports us directly.
Write to us
For anything about an order, include your order number so we can find it quickly.